Chris Brown shares expert advice on how organisations can introduce genAI into knowledge management

Chris Brown shares expert advice on how organisations can introduce genAI into knowledge management

Chris Brown shared his expert commentary on AI and enterprise transformation in an article in Reworked on AI-driven knowledge management. Knowledge management is undergoing a ‘profound transformation’, driven by the integration of artificial intelligence, the article explains. From smart search and natural language queries to AI-generated insights, organisations now have the opportunity to unlock the full potential of their internal knowledge bases. This advancement promises dramatic improvements in how internal teams can access, retrieve, and use the information they need to do their jobs. In the article, Chris Brown, President of Intelygenz USA, shared insights on how organisations can embrace this shift. He offered practical advice and best practices on introducing AI into internal knowledge management systems.