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How Intelygenz and CXC used a problem-solving approach to AI adoption
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Intelygenz President and CXC CEO discuss the importance of taking a problem-solving approach to AI.
In an interview at the GDS Banking Innovation Summit, Chris Brown, President of Intelygenz USA, shared that unlocking the potential of AI requires flipping the script on traditional tech-first approaches and starting with the business problem.
See this problem-first, tech-agnostic philosophy in action in a compelling, follow-up interview with Marvin Palavicini Arce, CEO of CXC, a leading financial services provider in Latin America.
Key points
- Intelygenz partnered with CXC to address the complex challenge of automating their loan documentation review process.
- Earlier AI projects with other providers had failed due to complexity and cost, making scaling operations while maintaining accuracy seem out of reach—until Intelygenz stepped in.
- Marvin praised Intelygenz’s “laboratory of technologies” approach. Instead of prescribing a single solution, the team collaboratively explored the best tools to meet CXC’s unique needs.
- The result? A groundbreaking AI solution that shortened liquidity gaps for non-bank financial institutions—unlocking immense value for the industry.
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